Massi
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Recent activity by Massi-
📦 Shipping & Return Policy
At Massi we want your shopping experience to be smooth and transparent. Below you’ll find everything you need to know about how we ship your order and what to do if you need to return a product. 🚚...
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🔧 How to Remove a Bike Chain with a Quick Link
Modern bicycle chains often include a quick link (also called a master link), which allows for easy removal and installation of the chain without breaking rivets. Whether you’re cleaning your drive...
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🔧 How to Tighten the Handlebar Top Cap Bolt to Prevent Fork Movement
Maintaining a stable front fork is critical for safe and responsive bike handling. If you’re experiencing clunking, looseness, or play in your headset—especially when braking or riding over rough s...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Sample article: Stellar Skyonomy refund policies
All Stellar Skyonomy merchandise purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Additionally, you can cancel your Stellar ...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...